We appreciate any feedback we can get.

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Rate Our Performance:
1 means Poor and 10 means Excellent
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Suggestions for Improvement
Thoughtful suggestions will be taken into consideration to enable us to perform better.
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There are three main types of Feedback:

Constructive feedback

Information specific, issue-focused and based on observations. There are four types of constructive feedback:

  • Negative feedback – corrective comments about past behavior. Focuses on behavior that wasn’t successful and shouldn’t be repeated.
  • Positive feedback – affirming comments about past behavior. Focuses on behavior that was successful and should be continued.
  • Negative feedforward – corrective comments about future performance. Focuses on behavior that should be avoided in the future.
  • Positive feedforward – affirming comments about future behavior. Focused on behavior that will improve performance in the future.

Praise

Positive statements about a person or organisation. Most recipients will respond to praise with an increase in self-esteem, self-efficacy and/or confidence.

Criticism

An opinion, judgment or negative statement about the person or organisation or their behavior. Criticism is destructive feedback and is generally not effective at increasing performance.